Delivery Management System Solutions



What is a Delivery Management System?

Our DMS can be used in  various facilities

Zone Manager is an award-winning Delivery Management Software

A Delivery Management System (DMS) is a software which helps site managers and facility managers book, track and organise deliveries arriving onsite. A DMS supports operational efficiency, site security and cuts staffing costs, enabling a smooth delivery process.

    We offer DMS solutions for a wide range of sectors, including Construction, Commercial Properties, Events, Retail Outlets, Facilities Management and Warehousing.

      Working with us means you not only get the DMS, but also logistics consultancy and technical support, training for your team and a full system configuration based on your site or project needs.

      Any questions?

      Contact our team directly or check out our frequently asked questions below.
      Scroll to FAQ'sContact us

      Streamlined Deliveries for Construction Sites

      Delivery Management in Construction is not just a matter of having a delivery booking tool, it’s about taking control of what delivery is booked and when; what gate a specific delivery arrives at; who is the assigned driver; what is their vehicle type and range of emissions, etc. All these important bits of information are safely stored and associated with the right delivery within the system. The dynamic delivery schedule informs site managers at all times, without the need to manage spreadsheets and make countless phone calls.

      Here are a few benefits of implementing a Delivery Management System on your Construction site:

      • Minimal Site Congestion
      • Enhanced Security onsite
      • Delivery and Logistics Efficiency (e.g. ensuring that only the required materials are being delivered at the right time)
      • Create and export project reports, which our DMS provides as standard
      • Track and monitor compliance (e.g. CO2 emission calculations)

      Maximised efficiency in Facility Management with Delivery Management solutions

      Simplify delivery management for city center sites and facilities with Zone Manager. In busy urban environments, dealing with logistical challenges can not only become a nuisance and incur costs, but also become a safety risk to staff and pedestrians. 
      Overcome challenges such as – 
      • restricted access
      • limited road usage
      • Clean Air Zone (CAZ) requirements

      Empower your suppliers to independently schedule deliveries at convenient times. This eliminates the need for costly internal booking processes. With real-time visibility of delivery schedules, traffic marshals and gate men can manage upcoming deliveries. They can also accept or reject vehicles and record mileage for CO2 reporting with ease. Our user-friendly system ensures a comprehensive audit trail, capturing both planned and unplanned deliveries while reducing admin burdens

      Manage Event Security and complex logistics with a Management Delivery System

      A management delivery system is a solution that effectively organizes and coordinates the movement of resources, including goods, materials, and people, during an event. This system guarantees timely delivery of essential supplies to designated areas while ensuring security and reducing interruptions.

      Overcome challenges like –

      • Enforcing strict security requirements
      • Single gate access or other access limitations causing congestion
      • Restricted loading bays causing confusion and delays
      • Miscommunication among organisers, suppliers and other staff
      • Multiple events happening in the same venue

      Zone Manager offers event management delivery solutions by leveraging our existing powerful capabilities, and tailoring them into new solutions that meet your specific event requirements. Streamline event logistics, enhance security, and run a seamless event using MDS.

      Streamline Industrial Operations with our custom DMS solutions

      Whether it’s managing inbound deliveries with precision or material movements within your facility, Zone Manager offers tailored DMS solutions to streamline your industrial operations. 

      For inbound deliveries, we go beyond the basics, addressing security concerns such as guarding and detailed information gathering. Our system can effortlessly reroute deliveries to consolidation centers, optimizing efficiency at every step. Plus, with automated delivery length adjustments based on material type, you can ensure smooth operations in your facility.

      Our team can integrate the Zone Manager DMS with your production scheduling for end-to-end efficiency. Zone Manager has long standing expertise in crafting tailored solutions for unique industrial processes; from coordinating production jobs to managing input and output materials, our custom modules ensure a perfect fit for your site processes. 

      Key features include – 

      • Loading bay management
      • Gate control.
      • Yard management
      • Reporting 

      Learn more about other industries where Zone Manager has been used successfully:

      Custom DMS Solutions for your project

      If you have particular requirements for your project we are ideally placed to help you develop them into a software specification. We’ve built our existing expertise on real-life projects that required tailor-made delivery management and software development.

      We are able to make substantial modifications to our system, using only core forms and data structures, and building on them to suit your needs.

      Basing a system on a proven core allows a faster and much more cost-effective development that would not be possible starting from scratch.

      Delivery Management System FAQ’s

      How long does the Zone Manager DMS take to set up?

      Zone Manager is quick to set up and our team will advise and assist you on the best way to configure the system for your specific project requirements.

      What makes Zone Manager's bookings diary different?

      Its in-built intelligence means that it does not allow double-bookings to be made.

      What platforms are Zone Manager compatible with?

      Zone Manager is browser based and so works across any platform with a modern browser.

      How easy is it for suppliers to use and access the system?

      Zone Manager is a portal which is available 24/7. As a self-service platform, suppliers can access it by simply signing in. It’s both straightforward for suppliers to do this themselves, and for managers to oversee and control their access from a central point.

      What different levels of user access are there for the system?

      The different levels of access which can be set up in Zone Manager are:

      • Administrator – system administrators who can do everything from configuration changes to managing bookings.
      • Admin Viewer – read-only access to everything which is typically given to system overseers.
      • Supervisor – day-to-day tasks such as managing bookings and setting up logins but can’t make configuration changes.
      • Gate Operator – booking deliveries in and out of site
      • Contractor – make and manage their own bookings. These are of two types; those that can only request delivery slots (Requestor) and those that can make confirmed bookings (Booker)
      What format does the schedule come in?

      Schedules are shown both on an interactive diary and on booking lists.

      Is training provided?

      On-site training is provided where possible as part of all subscription packages. We can also offer online training as an alternative.

      Delivery Management System Solutions Case Studies


      DMS for Retail - Westfield Stratford

      The Westfield Stratford city shopping centre in London is the 4th largest shopping centre in the UK. After opening in 2011, Westfield had broken industry records delivering £1.1bn in retail sales and over 46m customer annually. Following a recommendation from Westfield's development arm, Zone Manager was quickly set up and configured to function as a retail centre delivery management system.


      DMS for Logistics Contractors - Focus Group

      Focus Group Logistics have been making use of Zone Manager to assist in the management of large-scale construction projects for a number of years and says that, by using Zone Manager, he and his team have benefited from better management of site congestion and their ability to better manage their planning function.

      Close-up of man cutting wood with DeWalt table saw

      DMS for Refurbishment Projects - Malmaison York Hotel

      Zone Manager assisted in the refurbishment of Malmaison Hotel by providing our award-winning Delivery Management System Solutions and a comprehensive logistics plan. The product and service Zone Manager provided tackled obstacles such as heavily restricted delivery schedule, limited delivery space and a one-way traffic system among others.

      Book a Demo

      Give us a few details and we will contact you promptly to discuss how we can help.